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“We have certainly seen a lot of change in 2020, I would say we’ve seen the importance of real time data more than ever. So end of day positions simply aren’t going to cut it in this kind of environment,” said Eleanor Hill.
“Off the back of that, we have seen the rise of things like APIs, and data analytics, tools and dashboards. And obviously, cash forecasting has been a huge priority.”
Eleanor gives the picture that companies have put more weight on their technology development than they would have if the year had been a normal one. But it has also led them to view risk differently.
“Because of the caution that some corporates have had – understandably in these difficult times – we’ve seen a little bit of overhedging. So I think there will be a review of the way that people manage their FX risk, and potentially looking to tie their policy more to the business rather than be too reactive to some of the things that are going on in the environment. So there’s a bit of a balance to be struck there.”